ComplyMyImport guide
How to request compliance documents from suppliers
Broad requests such as send all certificates often produce incomplete or irrelevant files. A strong supplier request identifies the exact product, evidence needed, required fields, and acceptance criteria.
Start with product identity
Name the model, SKU, variant, color, size, materials, factory, purchase order, and expected production period. Attach current photographs or specifications so the supplier cannot mistakenly return records for a similar product.
Request specific evidence
Depending on the product, request:
- Finished-product factory legal name and complete address
- Manufacture date or planned production range
- Bill of materials and component suppliers
- Complete unedited test reports with all appendices
- Tested-sample photographs and identifiers
- Laboratory facility name and address
- Packaging, warning, instruction, and tracking-label artwork
- Existing certificates and the underlying support
- Declarations tied to exact materials, lots, and suppliers
- Details of changes since prior testing
Define document acceptance criteria
Tell the supplier that summaries, screenshots, partial reports, and reports for similar models may not be accepted. Require readable documents, consistent product identifiers, complete pages, dates, and contact information.
Ask about changes directly
Suppliers may view a substitute component as equivalent even when it affects compliance. Ask whether materials, coatings, component sources, dimensions, tooling, process, or factory have changed since the referenced testing.
Track questions and resolutions
Assign each request, due date, response, and follow-up to the product record. When a discrepancy is explained, retain the explanation and reviewer decision. Do not silently replace an original value.
ComplyMyImport supports product-scoped supplier assignments and evidence requests without exposing the rest of an importer's portfolio. Submitted evidence remains subject to deterministic checks and human review.
This guide is general educational information, not legal advice.